Refunds cannot be offered once you have access to the program upon purchase, or for change of mind. In the event of circumstances that prevent you from participating in the program at the time of purchase, or continuing the online program, your circumstances will be reviewed and your membership may be extended, until which time you are able to resume the program.
Please note, no refunds or returns are available on nutritional supplements or food products or books that you may have purchased in conjunction with the online program, once your order has been dispatched, unless otherwise approved by a customer service manager at www.sallyjoseph.com. It is against TGA law to provide a refund on product simply because you change your mind, due to government health regulations relating to safety and hygiene.
A replacement product can only be offered in the event a product has expired or is damaged in transit, in which case photographic evidence must be provided at the time of lodging your request for a replacement.
